Around 9% of your MRR is at-risk of loss to failed payments. What are you doing about it?
Every SaaS & subscription business needs a dunning solution.
And hundreds of them are using Recover to put dunning on autopilot in less than a day.
Honestly, is this the way to fix your failed payments?
Recover provides a combination of tools to help you combat failed payments with customizable email + SMS campaigns, in-app reminders and paywalls, credit card capture forms, and in-depth analytics to track everything along the way.
Payment processors like Stripe send a limited number of email notifications, not optimized for actually getting customers to take action.
- Too few emails, leaving money on the table
- Not clear what to do or where to go
- Doesn't account for in-app experiences
Are you going to manually chase down every customer?
- Waste of valuable time & money
- Not timely
- Not scalable
There's a better way to do it.
Recover provides a combination of tools to help you combat failed payments with customizable email + SMS campaigns, in-app reminders and paywalls, credit card capture forms, and in-depth analytics to track everything along the way.
Step 1
Enable Recover in your Baremetrics dashboard
Integrations with your payment processor will already be set up with your core Baremetrics account. Simply click to enable the Recover add-on to start reducing churn and recovering revenue.
Step 2
Setup automated drip campaigns
10+ turnkey and customizable email + SMS sequences are pre-loaded and ready to start sending. Reach out to your customers when it's most important with communication from any one of your team members.
Step 3
Format in-app reminders and paywalls
Want to send customers an in-app message when their card is failing? Just copy and paste our JavaScript code snippet and we'll take care of the rest. Choose how many days you want users to have access before enabling the paywall to force a payment method update.
Step 4
Customize the credit card capture form
No need to code a custom solution when you can use those resources elsewhere. Send customers to a distraction-free form optimized to convert where they can update their billing details. Get set up in minutes under a Baremetrics subdomain or host on your own domain with all your own branding.
Plus get detailed insights into everything that's happening
Here’s what you can track with our analytics that you can’t track manually or by using any other software.
On average, Recover pays for itself 38× over.
It's a no-brainer. Get back thousands of dollars in lost revenue with a one-time setup.
Your first 14 days of Recover are on us!
We’re so confident that you’ll love using Recover and the positive ROI it’ll have for your company that we’ll let you try Recover completely for free, no strings attached, for 14 days.
Frequently Asked Questions
Stripe's smart retries automatically re-attempt a failed charge at different times — but they do nothing to prompt the customer to update an expired or canceled card. Recover adds personalized, human-feeling outreach on top of retries:
- Branded emails in your team's voice
- A frictionless card-update widget customers can complete in seconds
- In-app banners and paywalls that create urgency at the right moment
- Proactive expiration reminders before a card fails — not just after.
Yes — Recover supports Braintree and Recurly in addition to Stripe, including the two-way card write-back. When a customer updates their card through the Recover billing widget, it is saved directly to their subscription — something these processors don't always offer natively for customer self-service.
For revenue processed through other gateways, the email and in-app messaging features still work, but the direct card-update write-back is limited to Stripe, Braintree, and Recurly integrations.
They address two different types of churn:
Recover handles involuntary churn — customers who didn't choose to leave but whose payments failed. It automates outreach and card updates to recover that revenue before the subscription lapses.
Cancellation Insights handles voluntary churn — customers who actively decide to cancel. It embeds a lightweight survey into your cancel flow to capture the reason, then triggers a tailored follow-up email (e.g., offering a discount if the reason was price, or a setup call if it was complexity). You can also offer coupons in-app at the moment of cancellation to save customers before they leave.
Most subscription businesses benefit from running both. They are separate add-ons and can be bundled at a discount.
After the trial, Recover pricing is based on your actual MRR